Skip to content

Implementation Overview

Document Purpose: This document outlines the technical onboarding process, current system status, and key interfaces available for deployment. It serves as the "Source of Truth" for Implementation Managers and Sales Engineers.

Tech Stack Summary

We use a modern, scalable stack designed for rapid deployment and high reliability.

Component Technology Reasoning
Frontend Next.js (React) + Tailwind CSS Fast load times, SEO-friendly, responsive design.
Mobile App React Native (Expo) Single codebase for iOS and Android.
Backend Python FastAPI High-performance async API, native AI library support.
Database PostgreSQL + pgvector Robust relational data + vector embeddings for AI.
Infra Docker + AWS/GCP Containerized for easy scaling and portability.

Key Live Screens

The following interfaces are currently deployed and available for demo/production use.

Category Screen / Interface Status Key Features
Salon Operations Booking Board 🟢 Live Drag-and-drop rescheduling, Color-coded staff columns.
Client Profile 🟢 Live History view, Formula notes, 1-click rebook.
POS Checkout 🟢 Live Split payments, Gift cards, Auto-invoice WhatsApp.
Customer-Facing WhatsApp Bot 🟢 Live NLP Booking intent, Auto-replies (Pricing/Hours).
Web Widget 🟡 Beta Embedded booking flow for salon websites.
Analytics Owner Dashboard 🟢 Live Real-time Revenue, Staff Utilization %, Retention Rate.
Smart Nudge 🟡 Beta "Empty Chair" alerts and one-tap marketing blast.
Admin Service Menu 🟢 Live Hierarchical categories, Duration/Price settings.
Staff Roster 🟢 Live Shift management, Commission tier configuration.

Implementation Guides

Our standard deployment path takes a client from signed contract to live operations in 10 days.

Visual Timeline

gantt
    title Cazo Implementation Timeline
    dateFormat  X
    axisFormat Day %X

    section Phase 1
    Discovery & Audit      :active,  first, 0, 2

    section Phase 2
    Config & Hardware      :        conf, 2, 5
    Staff Onboarding       :        staf, 3, 5

    section Phase 3
    Data Migration         :        data, 5, 7

    section Phase 4
    Training               :        train, 7, 9
    Go-Live (Soft Launch)  :crit,   live, 9, 10

Detailed Phase Breakdown

Phase / Duration Action Items Key Deliverables
1. Discovery & Audit
(Day 1-2)		 • Map physical salon layout.
• Collect service menu & pricing.
• Identification of "VIP" clients.		 Salon Config Sheet
(Staff list, Shifts, Services)
2. Configuration
(Day 3-5)		 • Menu Setup: Import services via CSV.
• Staff Onboarding: SMS invite to stylists.
• Hardware: Connect iPad & Card Terminal.		 Stagng Environment
(Ready for internal test)
3. Data Migration
(Day 6-7)		 • Customer Import: Cleanse list (Name, Phone).
• History Sync: Import past 12mo bookings.
(Enterprise Only)		 Clean Database
(No duplicates, valid contacts)
4. Training & Go-Live
(Day 8-10)		 • Role-Based Training: Managers & Stylists.
• Soft Launch: Internal bookings only.
• Full Launch: Marketing blast on Insta.		 🟢 Live System
(Accepting real revenue)

UI Implementation Status

  • Core Booking: 100% Complete.
  • Inventory Module: 80% (Barcode scanning pending).
  • Marketing Studio: 60% (Templates live, Custom builder in progress).